Chance encounter helped Leamington firm secure major NHS contract

A chance meeting helped a Leamington Spa company pool its resources with another firm to secure a major NHS contract.
Amy Bassi, Hazel Pilling (Chamber), Helen Roberts, Samantha BeardAmy Bassi, Hazel Pilling (Chamber), Helen Roberts, Samantha Beard
Amy Bassi, Hazel Pilling (Chamber), Helen Roberts, Samantha Beard

Market research company XV Insight, based in Weston under Wetherley, has helped carried out the staff engagement survey of 180,000 employees of NHS Scotland.

It has completed the task in partnership with Webropol, of Rugby, with the survey securing responses from 112,000 employees.

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The two firms pooled their resources after Helen Roberts, who runs XV Insight, met Amy Bassi, managing director of Webropol, met at a Chamber Trade Expo in 2017 run by Coventry and Warwickshire Chamber of Commerce.

Through their growing relationship, the two companies have also collaborated on other national projects including research into student accommodation in London and for the National Museums Liverpool.

Helen said: “I met Amy and over the first coffee it soon became apparent that we offered complementary services to clients and by working together we could win more projects and so have become suppliers to one another.

“It has meant that, between us, we are able to deliver some significant pieces of work for clients around the UK which is great news for us as businesses and for the regional economy.”

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Amy said: “By combining our services, it means we are in a position to pitch for and win major contracts and it’s great that our combined expertise is complementing each other in this way.

“The work with NHS Scotland is our biggest project together to date and it is a testament to this region that two SMEs can work in partnership in this way on a very large and important national contract.”

Samantha Beard, of the Coventry and Warwickshire Chamber of Commerce, said: “The Chamber is all about providing connectivity between our members and the work between XV Insight and Webropol is the perfect example of that.

“They have become suppliers to one another and also collaborate on projects, which is a really strong message for other businesses on the value of face-to-face networking.”

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