The 18 GP surgeries in Warwickshire with the most helpful receptionists - voted for by patients

By Sarah McCann

Health writer

Published 6th Nov 2025, 08:30 GMT

Patients in Warwickshire have shared how they feel their GP receptionist is performing 🩺

Reception teams can play a big role in our experience at our GP practice, from booking appointments to inquiring about test results.

Patients in Warwickshire have shared on how they feel their GP receptionists are performing in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.

More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local GP.

Join our national newsletter - daily headlines delivered to your email.

The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).

Here we reveal the surgeries in Warwickshire where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.

There were 257 survey forms sent out to patients at Budbrooke Medical Centre in Budbrooke, Warwick, and the response rate was 39%. 89% of patients said the reception team was ‘very helpful’, while 11% said they found the team ‘fairly helpful’.

1. Budbrooke Medical Centre - Budbrooke, Warwick

There were 257 survey forms sent out to patients at Budbrooke Medical Centre in Budbrooke, Warwick, and the response rate was 39%. 89% of patients said the reception team was ‘very helpful’, while 11% said they found the team ‘fairly helpful’. | Google Maps

There were 271 survey forms sent out to patients at St Wulfstan Surgery in Southam, and the response rate was 38%. 80% of patients said the reception team was ‘very helpful’, while 15% said they found the team ‘fairly helpful’.

2. St Wulfstan Surgery - Southam

There were 271 survey forms sent out to patients at St Wulfstan Surgery in Southam, and the response rate was 38%. 80% of patients said the reception team was ‘very helpful’, while 15% said they found the team ‘fairly helpful’. | Google Maps

There were 260 survey forms sent out to patients at Lapworth Surgery in Kingswood, Solihull, and the response rate was 49%. 78% of patients said the reception team was ‘very helpful’, while 22% said they found the team ‘fairly helpful’.

3. Lapworth Surgery - Kingswood, Solihull

There were 260 survey forms sent out to patients at Lapworth Surgery in Kingswood, Solihull, and the response rate was 49%. 78% of patients said the reception team was ‘very helpful’, while 22% said they found the team ‘fairly helpful’. | Google Maps

There were 379 survey forms sent out to patients at Stockingford Medical Centre in Nuneaton, and the response rate was 31%. 76% of patients said the reception team was ‘very helpful’, while 16% said they found the team ‘fairly helpful’.

4. Stockingford Medical Centre - Nuneaton

There were 379 survey forms sent out to patients at Stockingford Medical Centre in Nuneaton, and the response rate was 31%. 76% of patients said the reception team was ‘very helpful’, while 16% said they found the team ‘fairly helpful’. | Google Maps

Boost GP practices GP surgeries GP appointments

© 2026 Iconic Media Group Ltd. All rights reserved.Terms and Conditions Privacy notice