Success for a couple who launched agency from home

Mark and LornaMark and Lorna
Mark and Lorna
Having launched the business from their home in 2006, Mark and Lorna Kermode worked tirelessly to make Newman Estate Agents in Southam the agent you can trust, with a hunger and desire to help their local community achieve their goal in moving.

They worked through one of the toughest recessions and while hearing the words “How are they going to survive without an office?” Newman bucked the trend while other local agents closed down and moved out of area.

They have proved that anything is possible and have now built a successful team of four local, friendly and hardworking individuals who pride themselves on the morals which run through the core of the business; offering outstanding customer service and building relationships for life.

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Mark Kermode said: “There is so much more to being an estate agent than people first see. It is very easy to be a poor agent by being quick to pressure the client for the business and not being around when a problem arises, but it’s very hard to be a great agent.

“At Newman we take pride in investing the quality time required for each client and offering the service that we feel they deserve. This gives our team a detailed understanding of our customer and their needs, enabling them the best chance possible to succeed with a purchase or sale.

“Demand is high and it’s a fantastic time to move but, due to the lack of property on the market, sellers are finding it difficult to find their dream home.

“At Newman, we offer a buyers service and have been successfully selling properties before they have even reached the market. Therefore buyers are potentially missing out on their move. We work proactively with our hot buyers to try and find matching properties, we evaluate the properties on with other agents and have negotiated and agreed sales for our clients both locally and nationally.”

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Lorna Kermode said: “Staging your home correctly is vital for a quick sale. When selling your house you must get yourself in the mind-set that this is no longer your home (because hopefully soon you will have a new one). Be brutally honest on what are the faults of your house and how you can improve them.

”Walk round your house and write down what needs to be done and how much it could cost. If you cannot afford to do all the work needed, prioritise what is most important or speak to us and we can advise.

“Most homes are bought on a feeling the buyers get on arrival at the property. Light and airy homes make buyers feel settled and always be aware of how your house smells. Your senses are heightened in new surroundings. Don’t overdo the bleach, but at the same time wet dog is no one’s favourite smell.

“Above all tidy, tidy, tidy. It might be a pain but this will allow a buyer to see the space and get you the best price possible. We are offering a free spring clean to all customers who sign a marketing agreement with us during April and May.”

Call Newman Estate Agents, Southam, on 01926 814713.