Council’s homes are on the road to recovery

The council, which was recently given a zero-star rating with ‘uncertain prospects for improvement’ by a Tenant Services Authority inspection, has since been working on an improvement plan to address the concerns raised by inspectors, who work for the Audit Commission and are commissioned by the TSA. The TSA has now responded to the council’s action, which was taken well short of the deadline given in the report.

A letter sent to the council reads: “Warwick District Council has provided evidence of completion of all of the inspection action plan recommendations and has developed a system of continuing with the work under the service improvement plan.

“At the visit I was pleased to talk to tenants who had been involved in planning and delivering actions against both plans.

“The council has provided assurance that the focus has changed, that it is embracing tenant involvement and that it has incorporated tenant scrutiny mechanisms into all of its activities.”