How long before we stack the shelves too?

In many of the larger food stores, customers not only fill their own baskets but are now exhorted to scan and check out their purchases.

The cynic in me wonders how long it will be before we hapless customers are also prevailed upon to help re-stock their shelves at dead of night since that is about the only part of the self-service retailing ‘experience’ that we currently play no part in.

Stores can then dispense with all of their paid employees and bid goodbye to any pretence of customer service that retail establishments once offered. - Alan Griffin, Leam Street, Leamington.

Related topics: