No sense to council complaints system

This is what happened to me last week and when I got back in touch with customer relations to point out the obvious conflict of interest I was told to like it or lump it and was also told in no uncertain terms that if I have a complaint to make then I follow their rules or nothing will be done.

So anyone who has a serious complaint would have the choice of facing their tormenter or letting the complaint slide. This is intolerable.

And I checked with the local government ombudsmen who offered no help.

So this is how the county council can say it does not get complaints, by simply making it so difficult for us to pursue and easy for them to dismiss.

After every election in the past few years the phrase “open government “ is always thrown around so easily but this does not seem to have reached the self satisfied free parking jobsworths at Shire Hall. - Neal Hodgkinson, Hampton Road, Warwick.