Brave delivery drivers recognised after rescuing trapped family from car sinking into a lake near Rugby

Neil and Stephen were working their shift on March 5 2025, delivering parcels across Warwickshire.

But as the pair approached the village of Bramcote, they came across the scene of an accident and jumped in to help.

Recalling the day’s events, Neil said: “It’s a bit of a blur to be honest – I just remember Steve yelling at me to pull over because someone was trying to flag us down.

“We jumped out the van and immediately saw a car had left the road, flipped onto its roof and was starting to sink in a nearby lake.

“We could see what looked like two or three people trapped inside and we weren’t thinking about anything else – instinct just kicked in and we both ran straight to the water.”

Neil dived in while Stephen supported from the bank – forming a chain to reach the car – and within minutes, they’d helped to rescue a mum and her two young children from the submerged car.

A spokesperson from Warwickshire Police said: “Thanks to their quick thinking and decisive actions, all three were pulled to safety before our officers and emergency services arrived to ensure everyone was okay.

“However, it was clear that the actions of Neil and Stephen in those critical early moments were instrumental in preventing a potentially tragic outcome.”

Neil and Stephen were both recognised with a Warwickshire Police Chief Constable’s commendation at a recent awards ceremony.

Presenting the award, the Chief Constable praised the pair’s courage and public spirit – describing their actions as “an example of the very best of our community”.

Neil added: “It definitely wasn’t your typical shift, but we just wanted to help and we’re glad we were able to get them out safely.

“Most days the job is pretty uneventful, so this was something completely different.

“We’re both really proud and thankful to be recognised, but I honestly think anyone would have done the same.”