Kenilworth library reopens for visits

Customers are being encouraged to ‘grab and go’ and will be given up to 30 minutes to choose the library items they want to borrow and issue them

Library customers are now able to visit Kenilworth library to choose their own items to borrow and issue them using a self-service machine.

Customers no longer need an appointment to visit the library to collect books and can turn up at any time during the library’s opening hours.

Warwickshire libraries customers will need to bring their library card with them so they can use the self-service machines and face coverings will be compulsory except for those who are exempt.

Kenilworth library. Photo by Google Streetview

Library users are being encouraged to ‘grab and go’ and will be given up to 30 minutes to choose the library items they want to borrow and issue them.

There is no access to other services such as newspapers, seating, and there no public access to photocopying.

Customers will need to social distance and there is a new layout and one-way system to help with this.

The number of people allowed inside the library at any one time will also be limited and customers’ contact details will be recorded for NHS Test and Trace.

The new system means that customers can return their items at any point during the opening hours and staff are available to help customers.

Cllr Kam Kaur, Warwickshire County Council’s portfolio holder for customer and transformation, said: “Our staff have been working incredibly hard to make our libraries accessible and safe to customers, and we are now in a position to be able to invite customers back into a number of our libraries.

"We need people to wear a face covering if they can, sanitise their hands on entry, and social distance from other customers by following the one-way system.

“We want people to ‘grab and go’, that is, make their book selections and issue them within a maximum of 30 minutes so we can make sure that everyone has equal and safe access to our libraries.

“If people are still choosing to shield at home or are self-isolating, they can continue to access our digital library services, which are still proving to be extremely popular, and if they are eligible they can continue to receive our home delivery service."

Customers will still be able to reserve items online and there is pre-bookable access to computers at the library.

For more information about opening hours, accounts, the library catalogue and booking a computer go to: http://library.warwickshire.gov.uk