Leamington respite care home is rated as good in Care Quality Commission report

A small respite care home in Leamington for people with a physical disabilities, learning disabilities and autism has been rated as good in a report by the Care Quality Commission after an inspection took place there last month.

The inspection took place at Heart of England Mencap at 151 Valley Road, Lillington, from June 16 to 18.

Heart of England Mencap at 151 Valley Road in Lillington. Credit: Google Mapsplaceholder image
Heart of England Mencap at 151 Valley Road in Lillington. Credit: Google Maps

In the commission’s (CQC) report, the inspectors rated the care home as ‘good’ – performing well and meeting expectations - in every category which includes safety, effectiveness, care, responsiveness and leadership.

The report, published on Tuesday July 7, states: “This service was previously rated as good.

"We carried out this assessment to confirm whether the rating of good remains accurate.

"People were supported by sufficient staff, who had been safely recruited and who received good levels of support to enable them to provide safe care.

Staff had told the inspectors they felt valued and were encouraged to continue developing their knowledge and skills.

The reported says: “Staff understood their safeguarding responsibilities, including how to recognise and report any concerns which may indicate a risk of abuse.

"Staff were confident senior staff would take prompt action to support people, if required.

"Leadership at the home were pro-active and transparent in managing safeguarding concerns and communicating these to other agencies, to promote people’s safety.”

The inspectors found that regular checks were undertaken on the safety and suitability of the premises.

The care provider, Heart of England Mencap, “is planning to further enhance the environment for people’s continued enjoyment by additional development of the sensory and garden areas and to replace some furniture items”, the report states.

The inspectors also found that staff and management worked within the principles of the Mental Capacity Act 2005.

Deprivation of Liberty Safeguards authorisations were also appropriately applied for and overseen.

The reports says: “People were not subject to unlawful or excessive restrictions, and they had choice, control and freedom over their lives.”

"Staff worked closely with people, relatives and health and social care professionals to develop clear, detailed and person‑centred risk assessments and care plans.

"These provided guidance to help staff consistently reduce and manage risks, including those linked to people’s anxiety and complex health needs.”

The report adds: “People confirmed they were supported to be safe during their stays at the service and said staff treated them with care and compassion.

"People who used the respite service were consistently positive about the care they received on their respite stays and the staff who supported them.

"Relatives were positive about the service – one relative said because of the quality of care and communication from staff.

"Relatives were positive about how their family members safety needs were met.

"People told us they had choice and control over their care, and one person told us they enjoyed their respite stays, as, ‘It’s nice for me to be independent’.

"People and their relatives spoke highly of the running of the service and the culture at Valley Road".

To read the full report click here: https://tinyurl.com/y6wfp8kk

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