Video: ‘It’s impossible to leave our street without walking through sewage’ – footage shows disgusting scene in Lutterworth

Families and individuals living in the Kingsbury Park estate, in Coventry Road, say they have been battling overflowing sewage for around four years.

The issue has been raised with Mulberry Homes but residents say the developer instructs them to contact Severn Trent.

However, according to residents, the water company says that until Mulberry upgrades its drainage system, it cannot help the situation.

And residents are continuing to deal with flooding toilets, foul smells, and deposits spitting from plugholes.

The situation has continued to escalate following heavy rain, and sewage has been pooling at the bottom of streets.

Resident and mum-of-two Lucinda Dunn said: “We bought our Mulberry home in April 2021. Since then, every time we have heavy rainfall, our sinks gurgle and spit up black matter and we are unable to flush our toilets without internal flooding. I have been back and forth with Mulberry Homes about the issue and every time they say we need to contact Severn Trent.

“Sewage also floods from two manhole covers at the bottom of our street. Foul smells and toilet paper runs over the grass area and across the pathways, making it impossible to leave our street without walking through sewage. It really is disgusting.”

Resident Sarah Hagan described a similar situation.

She said: “We also have the same issues at Greenfield Avenue.

“This affects our downstairs toilet and kitchen sink, we are unable to use it when the issue happens. The smell we get comes up the sink and it blows air bubbles up the toilet.

“This has been going on since October 2021.”

A spokesperson for Mulberry Homes responded: “As a private, family-owned business, we take huge pride in putting our customers first. As with any concern raised, we do our utmost to resolve any issues.

“We are aware of the concern raised below and we are working closely with Severn Trent to resolve the issue.”

The developer would not share any further details regarding a resolution when pressed. Severn Trent gave a similar response.

A spokesperson for the water company said: “We’re aware of the concerns raised and are working with Mulberry Homes to find a suitable solution."

The residents, who are concerned it may be polluting the stream at the bottom of the estate, have also reported the issue to the district’s Environmental Health team.

The team is not currently taking any action on the issue but has advised the residents to formally complain.

A spokesperson for the Environmental Health team: “We are aware of the distress and concern this issue is causing residents who live on the Kingsbury Park estate in Lutterworth.

“From photographic evidence that the council has seen, the area has been cordoned off.

“We have advised residents on who might be responsible for fixing the problem and have encouraged them to make a formal complaint for the appropriate action to be taken.”