Residents across Warwickshire are being invited to share their views on the county’s household waste recycling centres (HWRC) as part of a new public survey.

The online survey, which opened on Tuesday May 12, will close at the end of May.

The survey has been created by Warwickshire County Council and is open to anyone who lives in Warwickshire, whether they currently use recycling centres or have used them in the past.

Warwickshire County Council is also looking to hear from Gloucestershire residents who use Shipston Recycling Centre and Staffordshire residents who use Lower House Farm in North Warwickshire.

Residents across Warwickshire are being invited to share their views on the county’s household waste recycling centres (HWRC) as part of a new public survey. Photo supplied by Warwickshire County Council

placeholder image — Residents across Warwickshire are being invited to share their views on the county’s household waste recycling centres (HWRC) as part of a new public survey. Photo supplied by Warwickshire County Council

The council said it “is keen to understand both customer experiences and feedback from non-visitors”.

What the survey covers

The survey asks residents about their experiences of visiting Warwickshire’s recycling centres including:

The ease of access
Waiting times
Staff helpfulness
Site layout
Views on changes to how sites are accessed, including recent trial arrangements of not having to book to visit a HWRC.
Awareness of opening hours
Reasons why some residents may not use recycling centres at all

The county council said feedback gathered from the survey “will help inform future decisions about how recycling centres operate and how they can best meet residents’ needs, including on whether to reintroduce booking or to continue to not require booking at all”.

Councillor Darren Cheshire, portfolio holder for environment, heritage and culture at Warwickshire County Council, said: “Our recycling centres play an important role in helping residents recycle safely and responsibly, and we want to make sure they work as well as possible for everyone.

“This survey is a chance for residents to tell us what works and what could be improved. We are encouraging people to take part whether they use the centres regularly, occasionally, or not at all, as every response will help shape future decisions.”

“In particular I would like to thank site users for bearing with us during the No Booking Trial as I know there have been a number of impacts on the sites during the trial period.”

The survey can be accessed online via the website Ask Warwickshire at: https://ask.warwickshire.gov.uk/bi/wrc-survey-2026