A Leamington Warwickshire County Councillor is asking residents to contact her to share any issues they have with bus services in the area ahead of a meeting with company bosses this week.

Cllr Sarah Boad (Leamington North), who is the deputy leader of the county’s Liberal Democrat group, has already raised issues around the unreliability of services provided by Stagecoach locally.

She is attending a meeting with Stagecoach managers on Friday (March 27) to discuss these issues further.

Prior to the meeting, Cllr Boad has posted on the Lillington Connect Facebook page asking residents to email her on [email protected] to raise any issues they have with Stagecoach’s services.

placeholder image — A Stagecoach bus. Picture supplied.

Cllr Boad said the most troubled service in her ward was the 67 between Cubbington and Sydenham going through Leamington town centre.

She said: "Cubbington residents seem to get the worst of it because they are served by less buses so if one doesn’t arrive they have to wait for longer for the next one.

"The app doesn’t seem work very well either and I have heard from people who are missing medical appointments and others who don’t think they are getting much use from their bus passes.

"The comments on the Facebook post are a microcosm of the problems being faced by people in general.”

This week, Stagecoach Midlands has welcomed new independent research by Transport Focus showing bus passengers in Warwickshire are among the most satisfied in England, with services in the county achieving some of the highest ratings nationally.

Stagecoach services in Warwickshire have also been recognised as one of the highest-performing operators in the country, with 93 per cent of customers satisfied with their journey, ranking second nationally.

The independent survey, based on more than 50,000 journeys across England and Scotland, highlights strong performance across key areas in Warwickshire, including:

Punctuality: 90 per cent satisfaction (highest in England)
Journey time: 94 per cent satisfaction (highest in England)
Overall journey satisfaction: 93 per cent (joint highest nationally)

These results come as overall satisfaction with bus services across England has risen to 85 per cent, which Stagecoach says ‘demonstrates continued improvements in reliability and service delivery’.

To read more about the results of the latest Your Bus Journey survey visit https://tinyurl.com/mwfx2v9s