Agent’s ‘Outstanding service’

Mr and Mrs Edwards of Brakeley Cottages, Long Itchingto, said: “When we decided to sell our property, we were very wary of choosing the correct estate agents due to hearing so many horror stories. However, from the moment we met Terry from Reeds Rains, our decision was easy to make due to Terry’s professional and genuine attitude.

“The viewings were all managed by the staff at Reeds Rains, and every time, we received feedback on each viewing without having to chase ourselves. Obviously various staff from Reeds Rains carried out the viewings, and each time we felt confident that they were being carried out in the most effective way.

“We never felt uneasy about strangers viewing our property, due to the high level of trust we had in all staff.During the sale of our property it did become quite stressful (through no fault of Reeds Rains), and Terry and his staff were all absolutely fantastic. I never felt uncomfortable when ringing for updates etc. and even the admin staff were excellent when either Terry or Nick were unavailable.

“They certainly went the extra mile, and were solving problems which were not really in their remit.

“Terry and Nick at numerous times, gave such immense support to us both and were able to reassure us, which at times was so necessary.

“We would not hesitate in recommending Reeds Rains to anyone wishing to sell their property, as they are the ultimate estate agents.

“Terry was outstanding and I am convinced that if everyone used Reeds Rains, then buying and selling property would be completely stress free.”