Family-run Coventry heating company secures second David Lloyd Partnership

Custom Heat MD Lincoln Smith alongside Rob Wallace, General Manager for David Lloyd Coventry.placeholder image
Custom Heat MD Lincoln Smith alongside Rob Wallace, General Manager for David Lloyd Coventry.

A family-run heating and plumbing company based in Coventry has secured its second prestigious partnership with the renowned health club brand, extending its maintenance services to David Lloyd Coventry.

Custom Heat, which has been serving the Midlands for over four decades, was appointed as the exclusive maintenance partner for David Lloyd Rugby in spring 2025. Following the success of that partnership, the company approached David Lloyd Coventry to offer similar services and has now been chosen to provide the same high-quality maintenance support to the Coventry centre.

Under the new agreement, Custom Heat will provide David Lloyd Coventry with dedicated monthly service hours to handle all aspects of their maintenance needs. One of the company's engineers has been allocated to visit the centre once per month, ensuring members can enjoy uninterrupted access to the club's premium facilities through both emergency call-outs and routine upkeep.

The partnership has already expanded beyond maintenance services, with David Lloyd Coventry offering Custom Heat a prominent indoor advertising space within their tennis courts. This year-round presence will allow the company to showcase its heating and plumbing services to the club's approximately 6,000 members. Custom Heat will also be featured in the centre's member newsletter.

Managing Director Lincoln Smith said: "Securing this second partnership with David Lloyd demonstrates the quality of service we provided at their Rugby centre. We're proud to extend our relationship with such a prestigious brand and bring our responsive, professional approach to their Coventry members. This partnership reflects our commitment to supporting the area's most valued establishments whilst remaining true to our roots as a local, family-run business."

Rob Wallace, General Manager for David Lloyd Coventry, said: "We're delighted to welcome Custom Heat as our maintenance partner. Their professional approach and commitment to quality align perfectly with the high standards our members expect. This local partnership demonstrates our dedication to supporting quality businesses within the community."

The expansion marks a significant milestone for Custom Heat, reinforcing the company's reputation as a trusted service provider for prestigious establishments across the region.

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